Privacy Policy

1. Who We Are

Furnish & Fettle Limited

Registered Office: 16 High Street, Wetherby, West Yorkshire

Company Registration Number: 10051720

You can contact us at: info@furnishandfettle.co.uk or call 01937 581451

2. What Information We Collect

We collect personal information when you:

• Download our free guides or join our mailing list

• Submit an enquiry form or book a discovery appointment

• Make a purchase or request a quotation

• Visit one of our showrooms

• Interact with us via email, social media, or phone

This information may include:

• Name and contact details (address, phone number, email)

• Project details or property information you choose to share

• Communication preferences

• Technical information such as IP address or browser type (collected automatically via cookies)

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries and provide design consultations

• Deliver products or services you have requested

• Send updates, newsletters, or special offers (only with your consent)

• Improve our website and customer experience

• Comply with legal or regulatory obligations

We will never sell or rent your personal data to third parties.

4. Marketing Communications

If you opt in to receive updates from us, we’ll occasionally send design inspiration, project updates, or news about our services.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

5. How We Store and Protect Your Data

We take appropriate measures to keep your information secure, including encryption, password protection, and limiting access to authorised staff only.
Your data is stored within the UK or the European Economic Area (EEA) in compliance with GDPR regulations.

6. How Long We Keep Your Information

We retain personal information only as long as necessary for the purpose it was collected — typically:

• Client and project records: up to 7 years after completion

• Mailing list contacts: until you unsubscribe

• Enquiries: up to 12 months after last contact unless you become a client

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections or deletion of your information

• Withdraw consent for marketing communications

• Object to processing in certain circumstances

To exercise these rights, please contact info@furnishandfettle.co.uk

8. Cookies

Our website uses cookies to enhance your browsing experience, analyse traffic, and personalise content.
You can adjust your browser settings to refuse cookies, though some website features may not function properly without them.
For more information, see our [Cookie Policy] (link to be added).

9. Updates to This Policy

We may update this policy from time to time to reflect changes in our operations or legal obligations.
Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact:

info@furnishandfettle.co.uk

01937 581451

Furnish & Fettle, 16 High Street, Wetherby, West Yorkshire